Traditional Old Fashioned weigh out sweets direct to your door About Us Just Jars are commited to our customers satisfaction. If you have any suggestions or comments please email us at onlineorders@justjars.co.uk Our Contact details: Just Jars 8a Market Street Standish Wigan lancashire WN6 0HN Tel: 01257 426781 Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit/debit card payment via Nochex or Paypal, cheque before delivery, or you can use a Paypal or Nochex account if you have one. Please note that Nochex can only be used by UK residents. Shipping Shipping in the UK - costs start at £1.53 which includes postage and packaging. Sweets are quite heavy so we cannot avoid the postage costs! Items are normally sent by Standard Parcel, but if you need an item quickly, please telephone us. Shipping to Europe costs from £3.49 and is sent by Airmail Shipping to USA and Canada costs from £3.78 and is sent by Airmail Delivery Schedule Orders are usually processed within 48 hours. Delivery for in stock items is normally 7 days or less, but please allow up to 28 days. Parcels to Europe may take longer than 7 days to arrive. If you require urgent delivery of any item, please telephone us so that special arrangements can be made. We will inform you of any problems. Back Orders If we cannot make up your order, You will always be emailed or phoned with the option to cancel your order if you would rather not wait. Tax Charges No VAT is charged Credit Card Security All credit card numbers are processed on secure servers using 128 bit encryption. They are not held in clear text on any web site. Guarantee We want you to be satisfied every time you shop with us. Our "no quibbles" guarantee means that if for any reason you are unhappy with the goods purchased you may cancel your order and return the goods to the us within 7 working days from receipt of the goods, you will receive a refund within 30 days of cancellation. PLEASE NOTE: NUTS - As we weigh out sweets, there may be traces of nut on sweets that do not contain nuts. Reaching Us If you need to reach us, please email us on onlineorders@justjars.co.uk Our Contact details: Just Jars 8a Market Street Standish Wigan lancashire WN6 0HN Tel: 01257 426781 Privacy Policy JustJars - Traditional Sweets On The Net do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service Returns Policy If you are not completely satisfied with your purchase, please notify us by phone or e-mail where possible within 24 hours. Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any items within a period of 7 working days, beginning with the day after the day on which the item is delivered. Please package the relevant item securely and send it to us with the delivery slip so that we receive it within 7 working days of the date that the item was delivered to you. Unless the goods are defective, damaged or not as specified on your order acknowledgement, you are responsible for the cost of returning goods to the us. We recommend that you use Recorded Delivery, as proof of shipping is not proof of receipt. If however the goods are faulty then the postage costs will be refunded. This does not affect your statutory rights as a consumer in the UK. Remittance Terms If you choose to pay by cheque, please allow 5 days for cheque to clear before goods are despatched. Payment by credit or debit card, or through your Paypal or Nochex account will be considered cash payments, and goods will be despatched within 48 hours. Traditional Old Fashioned weigh out sweets direct to your door